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Refund | Cancellation Policy

Refund/Cancellation Policy for Outlife Trainign Services - www.outlife.in                                                                         Last Updated: 01 Jul 2022

Refund Policy: The refund policy for bookings of trainign services with  Outlife varies depending on the training session booked, venue and duration. However, for most training sessions we offer the following refunds

4. Refunds / Cancellations: The cancellation policy for bookings with Outlife varies depending on the venue, type of training, learning experience and duration. However, most experiences we offer a refund based on the following.

50% refund if canncelled 30 days prior to the event date,
75% refund if cancelled 15 days prior to the experience date.
Events that are cancelled within 15 days will attract 100% cancellation charges. 
You can find the cancellation policy for each training experience in the proposal and on the website. 

The refund for bookings of third party venues done through us will depend on the refund policy of the third party provider and we will accordingly inform you the thrid party refund policy in the proposal. Any purchses made towards training materials will not be refunded and you can choose to take delivery of the material from our office. 

Refund Request: To request a refund, please get in touch with our customer support team at [[email protected]] with your name, email address, and order number. Once we receive your request, we will process your refund to your bank account within 5-7 business days as per the refund / cancellation policy. The refunds will be made to the same bank account from which the payment was made. 

Please note that refunds can only be issued for the amount paid for the training services and not for any other expenses, such as travel or accommodation that is done with third parties and any refund will depend on the refund policies of the specific third parties. 

3. Cancellation Policy:If you need to cancel your training session, please inform us at least 7 days in advance. Cancellations made less than7 days before the scheduled training session will not be eligible for full refunds. 

The refund policy for bookings of trainign services with Outlife varies depending on the venue, learning experience and duration. However, most experiences we offer a 50% refund if cancelled 7 days prior to the training date. Training Events that are cancelled within 7 days will attract 75% cancellation charges. The refund for bookings of third party venues done through us will depend on the refund policy of the third party provider and we will accoundly inform you the thrid party refud policy in the proposal. You can find the cancellation policy for various training  experience on this page.

Suppose you cancel your training session in accordance with our cancellation policy. In that case, we will issue a refund for the amount paid for the training services within 5-7 business days.

Please note that the refund amount will also prorated based on the number of training days/ sessions completed. Any training days /sessions completed before cancellation will not be eligible for a refund.

Changes to the Refund/Cancellation PolicyWe may change our refund/cancellation policy occasionally, and any changes will be reflected on this page. You must check this page periodically for updates to our refund/cancellation policy.

Contact InformationIf you have any questions or concerns about our refund/cancellation policy, please get in touch with us at [email protected]
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  • Home
  • Corporate Programs
    • Outbound Training >
      • Outbound Training Programs
      • Outbound Training for Managers
      • Glasswalk Activity
      • Firewalk Activity
      • Planning an Outbound
    • Team Building >
      • Team Building Activities
      • Outdoor Team Building
      • CSR Team Building Activities
      • Virtual Team Building
      • Top 10 Team Building Activities
    • Special Team Building >
      • RC Remote Car Challenge
      • Beats & Bonds Drum Circle
      • Signature Essence Perfume Making Workshop for Teams
      • Actuator Chain Reaction
      • Roller Coaster Activity
      • Township Model
      • Boomwhackers Team Building Activity
      • Musical Team Building Activities
    • Leadership Programs >
      • Leadership Development Training
      • Emerging Leaders Training
      • Outdoor Management Development
      • Sales Performance Training
  • Gallery
    • Videos
  • About us
    • Contact Us
    • About Outlife
    • Clients
    • Testimonials
    • Standards
    • FAQ
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  • Articles
    • Experiential Learning
    • Facilitation Principles for Experiential Learning
    • Experiential Learning in the Workplace
    • Team Building Interventions
    • Principles of Experiential Learning
    • Effectiveness of Experiential Learning
  • Blog